Privacy Statement

Cowgirl Creamery has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website: www.cowgirlcreamery.com.

Personal Information and Data Gathering
Cowgirl Creamery often uses third-party development partners to assist in online development and deployment as well as in data and information collection. These companies are not bound by our privacy policy as covered below, nor by any other conventions and business practices of Cowgirl Creamery concerning user information and data from online sources. For the purposes of this document, the terms “We,” “Us” and “Cowgirl Creamery” do not represent these third-party developers.

We may collect anonymous information from visits to our site to help us understand the usage patterns of the site, as well as to provide better customer service.  Information collected in this manner is provided automatically by your system and the systems that you use to connect to our site.  For example, we keep track of what time people enter our site, how long they stay on the site, and what sections they visit on the site.  This information is kept in aggregate format.  We use this information to better tailor our site for our visitors and their usage patterns, as well as to gauge performance and other measures of the site, again in aggregate format.

Cookies may sometimes be used to further track usage patterns of the site by users, in aggregate and anonymous format.  Cookies left on your system by our site are sometimes used for the purpose of allowing users the convenience of not having to re-enter usernames and passwords on our site, however, no username or password information is kept on your local machine.  Only a unique identifier is kept on your system that will allow you to access the records stored on our secure, password-protected server(s).  No financial or personal information will ever be left on your system in the form of a cookie.

Registration may be required to use certain features of our site.  We will collect general contact information, such as name and email address, as well as demographic information, such as age, gender and zip code.  Data collected from online user-completed forms is stored in secure, password protected server locations.  Demographic information collected is used to help us, or our partners, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base.  Contact information is also used to better understand our user base.  

From time to time, Cowgirl Creamery will contact our registered users who have opted in to be emailed with promotional information that we feel would be applicable to, and desired by, that user.  At any time a user wishes to opt-out of these emails, they may do so by contacting info@cowgirlcreamery.com. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.


Further use of personal information and data gathered by Cowgirl Creamery
Cowgirl Creamery will occasionally utilize partners and vendors to assist it in analysis of the data and information collected by our sites. This information is used in aggregate and anonymous format for the purpose of better tailoring our website, promotions or other company endeavors to better suit our user base. This information is shared with our partners and vendors only on an as-needed basis. Financial information will never be shared with any organization other than those necessary for completing the financial transaction required.

On occasion, Cowgirl Creamery will sponsor sweepstakes and other promotions that are managed by third-party organizations.  Information and data gathered in those instances will be held by the third-party and will normally by shared with Cowgirl Creamery. Once shared with Cowgirl Creamery, that data and information is subject to Cowgirl Creamery’s stated privacy policy. Information and data retained by the third-party will be subject to the privacy policy stated by the third-party. Cowgirl Creamery will make a reasonable best-effort to have the third-party utilize that information in accordance to Cowgirl Creamery’s stated privacy policy, however, cannot take final responsibility for the third-parties’ actions.

Cowgirl Creamery may share any data and information gathered on its branded websites with other internal Cowgirl Creamery branded website owners and managers.  Information shared will still be subject to this privacy policy.  

Information and data gathered solely by Cowgirl Creamery will never be sold, traded or shared with third-parties for any other reason other than for assisting Cowgirl Creamery in its analysis, research,  promotional needs, and order fulfillment.

This site may contain links to other sites. Cowgirl Creamery is not responsible for the privacy practices or the content of such websites.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from our partners at the point where we request information about the visitor.  Please contact info@cowgirlcreamery.com to “opt-out” of this feature, and have yourself removed from our databases. This will not affect the use of cookies and other system data that we gather from you, as this is generally anonymous information that is used in aggregate form.

Correct/Update
This site gives users the option for changing and modifying information previously provided by emailing: info@cowgirlcreamery.com.

Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact: 

Internet Manager
Tomales Bay Foods/Cowgirl Creamery
105 H Street
Petaluma, CA 94952
info@cowgirlcreamery.com